Privacy Policy

Effective Date: January 6, 2026

At Ohio Top Construction and Remodeling, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or communicate with our office.

This policy is designed to comply with applicable privacy laws, including relevant Ohio privacy regulations.

Business Identity & Relationships

This website is owned and operated by OHIO TOP CONSTRUCTION AND REMODELING LLC, doing business as Ohio Top Construction and Remodeling.

OHIO TOP CONSTRUCTION AND REMODELING LLC is the legal entity responsible for operating this website, providing construction services, and managing all communications, including phone calls, emails, and SMS messages.

Any third-party platforms used for scheduling, messaging, or customer support act solely as service providers and do not own or control your personal information.

All communications originating from this website are sent on behalf of OHIO TOP CONSTRUCTION AND REMODELING LLC (DBA: Ohio Top Construction and Remodeling).

1. Information We Collect

We collect information only when voluntarily provided or when necessary to deliver services, including:

• Personal Information: Name, address, phone number, email address.
• Project Information: Property details, project requirements, and related records.
• Financial Information: Payment and billing details used for processing transactions.
• Website Information: IP address, browser type, and basic usage data collected through cookies or similar technologies.

2. How We Use Your Information

Your information may be used to:

• Provide construction and remodeling services
• Schedule and manage consultations and projects
• Communicate regarding estimates, updates, and customer inquiries
• Process billing and payments
• Comply with legal and regulatory requirements

3. SMS Communications & Consent

We send SMS messages only to individuals who have explicitly opted in through our website forms.

Users may choose to opt in separately for:

• Non-marketing messages, such as appointment confirmations, reminders, and project-related communications.
• Marketing messages, such as business updates or promotions, only if explicit consent is provided.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP.

4. Information Sharing & Non-Sharing Clause

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors that provide support services, such as customer service platforms, scheduling systems, and communication tools, solely for operational purposes.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We do not sell, rent, or purchase personal data or leads.

5. Your Privacy Rights

You may have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Request limitations on certain uses of your information
• Request deletion of personal information where applicable

To exercise these rights, contact us using the information below.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no method of transmission or storage can be guaranteed to be completely secure.

7. Cookies & Tracking Technologies

Our website may use cookies to improve functionality and understand website usage. You can control cookie settings through your browser preferences.

8. Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have questions about this Privacy Policy, please contact us: